Midas Export USA – (Midas Window Film)
1. Privacy Policy
At Midas Export USA (Midas Window Film), we are committed to protecting your privacy and personal information in compliance with applicable U.S. laws, including the Florida Information Protection Act (FIPA).
Information We Collect:
– Name, company name, email address, and phone number
– Billing and shipping information
– Technical data (IP address, browser type, device information)
– Purchase history and customer service interactions
How We Protect Your Data:
We use industry-standard encryption technologies and secure servers to safeguard your information. Customer data is stored in protected systems with restricted access. We may use trusted third-party platforms for payment processing, logistics, and inventory management, ensuring secure handling of your data.
Your Rights:
You have the right to:
– Request access to your personal data
– Request correction or deletion of your information
– Opt out of marketing communications
– Submit inquiries or complaints regarding data usage
For any privacy-related questions, please contact:
📧 customerservice@midaswindowfilm.com
📞 305-888-8899
2. Terms & Conditions of Sale
By purchasing products from Midas Export USA, you agree to the following terms:
Eligibility:
Our products are intended for professional installers, distributors, and authorized resellers.
Product Use:
All products, including Window Tint, Paint Protection Film (PPF), Vinyl Wraps, and Smart Film, must be installed and handled by trained professionals. Improper installation voids any applicable warranties.
Orders & Payments:
– All orders must be paid in full prior to shipment unless otherwise agreed in writing
– Prices are subject to change without prior notice
– Orders are processed upon confirmation of payment
Shipping:
– Shipping costs are calculated at checkout or invoiced separately
– Delivery times are estimates and not guaranteed
– Midas Export USA is not responsible for delays caused by carriers or customs
Intellectual Property:
All product branding, designs, and materials are the exclusive property of Midas Export USA and may not be copied or redistributed without written consent.
Governing Law:
These terms are governed by the laws of the State of Florida, USA.
3. Return & Refund Policy
Returns:
– Returns are accepted within 7 calendar days of delivery
– Products must be unused, unopened, and in original packaging
– A return authorization (RMA) must be obtained prior to returning any item
Non-Returnable Items:
– Cut materials, custom orders, or used products
– Clearance or final sale items
Refunds:
Approved returns will be refunded after inspection. Shipping costs are non-refundable.
4. Warranty Policy
Midas Window Film products are manufactured to meet high-quality standards.
Coverage:
– Limited warranty against manufacturing defects
– Warranty varies by product type (Window Film, PPF, Wraps, Smart Film)
Exclusions:
– Improper installation or handling
– Damage due to environmental conditions or misuse
– Normal wear and tear
Warranty claims must include proof of purchase and installation details.
5. Product Handling & Storage Policy
To ensure optimal performance of all materials:
– Store products in a cool, dry environment away from direct sunlight
– Maintain recommended temperature and humidity levels
– Handle films carefully to avoid creases, contamination, or damage
– Follow manufacturer guidelines for installation and curing
Failure to comply may affect product performance and void warranties.
6. Support Policy
We provide technical and customer support for all products.
Business Hours (Eastern Time):
🕒 Monday–Friday: 8:30 AM to 5:00 PM
🕒 Saturday: 8:30 AM to 2:00 PM
📧 customerservice@midaswindowfilm.com
📞 305-888-8899
We aim to respond to all inquiries within 24 business hours.
7. Limitation of Liability
Midas Export USA shall not be liable for:
– Installation errors or improper application
– Indirect, incidental, or consequential damages
– Loss of profits or business interruptions
Our liability is limited to the replacement of defective products.
8. Cancellation Policy
– Orders may be canceled prior to shipment only
– Once shipped, orders cannot be canceled
– Custom or special orders cannot be canceled once production has begun
9. Compliance & Use Policy
Customers agree to:
– Use products in compliance with local laws and regulations
– Ensure legal tint percentages and installation standards
– Not resell counterfeit or altered products under the Midas brand
10. Cookie Notice
Our website may use cookies for analytics, order processing, and improving user experience. You can disable cookies in your browser settings, though some features may be limited.
